Contacts CARLOVE car rental in Prague
Office rental and car hire are located in the city center of Prague, easily reachable on foot or by public transport. The car can be ordered to the hotel or to the airport, it is convenient, fast and free. We work 12 hours a day, 7 days a week, including weekends and holidays. Our experts will be happy to help you choose a suitable car for a comfortable and safe trip to the Czech Republic or Europe, Car Rental Prague.
Glacies Eternelles s.r.o.
Švédská 1010/15 Praha 5 Smíchov 15000
IČO: 27990249, DIČ: CZ27990249, we are VAT payers
zapsaná v obchodním rejstříku u Městského soudu v Praze, oddíl C, vložka 131809
IBAN: CZ10 5500 0000 0028 0457 5001
Číslo účtu: 2804575001 /5500Banka:
The location is easy to find. And the staffs were friendly at the beginning when we contacted for the rental. But when we returned the car, they didn't say thanks or goodbye; everything was just a transaction.
When they gave us the car, the guy didn’t check it carefully and just tried to get it done quickly. So when we returned the car, they found all kinds of reasons to charge us more, for example, crashes on the car which already existed, missing gasoline while we pumped it more than it was, all because of the mismatch on the original report. Luckily we have the proof of the gas level record to compare. We ended up didn't have to pay any extra as it turned out we didn't do anything wrong here. But it wasn't about money, but the inconvenience and delay in return process before we can catch the next train was what makes us feel disappointed.
Recommend to take as much as a photo as of the car before you drive off. (Carlove didn't recommend us to do this when we picked up the car)
About the car itself, we couldn't control the gear to reverse the car multiple times, it was extremely dangerous for us when driving. Especially when we have a small kid with us.
I initially booked with Budget, then I found Carlove - so happy we chose to hire through them. Prompt communication, clear explanations, nothing lose in terms & conditions. Our car was dropped to us in Prague and then we met someone in Munich to pick up the vehicle. Slightly more expensive than Budget but peace of mind was there, prompt responses to emails - no concerns at all. Thanks very much.
My wife and I rented a car from Carlove as we wanted to go to some sights outside of Prague. Car was great and the service was perfect. We can recommend this place!