Car rental terms and conditions in Prague
The terms of the vehicle lease must not cause any inconveniences! We have been following this principle for more than 5 years, providing with the best prices and rates for rental services for our customers. A car rental terms in carlove.cz has long been a generally accepted European standard, Car Rental Prague.
Our car rental includes:
- Free delivery within Prague and to the airport from 8 am to 6 pm (2-day rentals or more);
- Cars are already reserved by the BASIC system; SILVER and GOLD insurance types are available from 2 or more days of rental.
- Road charges in the Czech Republic
- 21% VAT;
- Child seat or booster;
- 24/7 road assistance within Europe;
- Studded/snow tires depending on the season.
Car rent conditions:
- Minimum rental period: 24 hours (excluding business-class cars with a driver and motorcade services);
- Minimum driver age: 21 years old (for some cars from luxury category minimum age is 25 years);
- Category B driving license (national or international) with at least 2 years of experience;
- Cash or VISA/Master Card are accepted;
- Foreign passport;
- In case renting to the company – statement from the trade court.
More:
We pay attention to important features and additional rental charges before concluding an agreement.
- Fuel (a car is rented and returned with a full tank);
- Road charges abroad;
- Deposit based on the rent conditions:
- A DEPOSIT FREE tariff is possible when renting a car with a GPS-navigation and SILVER or GOLD insurance package. For a luxury, segment deposit is halved. In some cases, we reserve the right to raise the deposit.
- SILVER insurance form 10 EUR/day depending on the car type, GOLD insurance from 20 EUR/day depending on the car type:
- in case of an accident, theft or external injury the renter does not pay anything; the insurance does not cover:
- contamination of the interior, low-quality fuel filling, mechanical damage of the car (burnt clutch, suspension damage, etc);
- the police protocol is necessary for the insurance to be deemed in effect.
- Please note, that GOLD insurance cannot be provided for some special cars from Lux and Business segment, ask our manager.
- Car return in the city of Prague or at the airport – EUR 15.
- Car return outside working hours (18:00–08:00) – EUR 45.
Extra:
- GPS-Navigation – EUR 4/day (max. EUR 60 for the entire period).
- Child seat or booster is free of charge;
- Roof box (model-based option) 60–150 euros for the entire period;
- Snow chains. 19 euros/day (max. EUR 60 for the entire period);
We made a selection of 7 places in the Czech Republic, which with their appearance and atmosphere will remind sights from around the world! But you don’t have to get to them for several hours or even days - they are all nearby, got into the car - and go!
Prague - welcomes guests all year round. The flow of tourists decreases slightly in late January and February, and since March, the center of the capital is again filled with crowds of admiring people. If you can choose the time to visit Prague, then it is better to give preference to blooming April, or warm September. However...
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The location is easy to find. And the staffs were friendly at the beginning when we contacted for the rental. But when we returned the car, they didn't say thanks or goodbye; everything was just a transaction.
When they gave us the car, the guy didn’t check it carefully and just tried to get it done quickly. So when we returned the car, they found all kinds of reasons to charge us more, for example, crashes on the car which already existed, missing gasoline while we pumped it more than it was, all because of the mismatch on the original report. Luckily we have the proof of the gas level record to compare. We ended up didn't have to pay any extra as it turned out we didn't do anything wrong here. But it wasn't about money, but the inconvenience and delay in return process before we can catch the next train was what makes us feel disappointed.
Recommend to take as much as a photo as of the car before you drive off. (Carlove didn't recommend us to do this when we picked up the car)About the car itself, we couldn't control the gear to reverse the car multiple times, it was extremely dangerous for us when driving. Especially when we have a small kid with us.
Had a car for a weekend and everything was perfect. Booking very easy and fast. Everything went smoothly
It was our first experience of car rental in Europe. We were made a booking in advance, approximately 1 month before our flight. We’d choose airport pick-up. Here comes the first surprise, the delivery guy meet us directly at the airport terminal to help us with the bags and walk to the car. I thought we would need to find some offices here, then take the keys, then go to the car, check it and only after that all drives. But we were shocked because of that personal attention. The delivery guy (or let’s say manager) showed us contract, explain all the rules of the insurance and specifics of local traffics. Child seat has been in the car (they give it for free!).
So our trip starts as smoothly, as it should be. We took a car for 7 days of our’s 10 days Europe vacation. For 7 days we’ve been driving through all the Czech Republic, visited Austrian’s capital Vienna and even take a trip to Hallstatt - lovely mountain lake.
On the last day we came to Carlove’s office in the city center. Here comes the second surprise, car drop-off takes around 5 minutes, not more! They had a look at the car and return us a deposit.
A couple hours after the drop-off we were contacted by manager on the phone we were left in the car. Turns our that our’s daughter has dropped her phone between the seats. But guys found it even before we noticed! Well done!
Thanks to Car love we had an unforgettable journey through Europe. Next time when we visit the Czech Republic, we will definitely choose Car love as a car rental company. Highly recommended!
